Executive summary: HDMI passthrough to optical out with Dolby Digital 5.1 works using Xbox360 connected to Samsung TV - Collapse - Support from Samsung Gives no answer Show all topics. Select … Your TV should be new enough to support Dolby Digital over optical. For the first time yet, the Dolby Digital 5.1 setting on my Samsung 4k tv was no longer greyed out. For instance, in the Hulu app, the Dolby Digital option may be grayed out when browsing shows, but once a selection is made and you are watching the show, the option becomes available. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. The Sonos app only shows stereo 2.0 PCM. ALL RIGHTS RESERVED. It happen overnight after the 3 months without any problems. Thank you for responding back. If a menu setting is grayed out, this does not indicate that something is wrong with your TV. So HDMI sound in Netflix is popping and distorted. Jetzt hat der Panasonic nur digital Audio out. Select Settings. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. DTS Neo is a codec that takes 2 channel sound and artificially upscales to 5.1. This happens during the same series/season of TV shows, and some movies are able to do DD+, but then sometimes if I try watching them again, it's back to Dolby Surround, *with the same movie*. On the Samsung TV the sound advanced menu has Dolby Digital greyed out and I am unable to select anything except Normal (PCM Stereo) or DTS. Hence the incompatibility with the Bose ST 300 sound bar. Thread starter Freddie8; Start date Jun 14, 2020; Tags dolby samsung television Prev. Purchased a new TV so I'll see if that will work I return to the Netflix 5.1 content, Dolby is no longer greyed out and, best of … In order to select Dolby or DTS Neo, there must be Dolby content (e.g Netflix 5.1 content) playing on the TV to enable the option. When I put it to another type of content (in my case, DirectTV Now app on apple tv), the Samsung audio output switches automatically back to only PCM and DTS options (Dolby greyed out). For example, if your TV is not connected to the internet, the settings for Software Update or Contact Support will be grayed out since those options require an internet connection. By Clicking ACCEPT or continuing to browse the site you are agreeing to … Format digital sound greyed out Netflix app Frame TV. With decades of experience, our Tech Pros are passionate about making technology work for you. This thread is locked. When I wake up the Soundtouch 300, I checked the Audio settings on my Samsung TV again only to find out it has reverted back to DTS Neo 2.5 and Dolby Digital is greyed out. Thanks for your response. The optical audio out looks like the original TOSLINK square port, which … Using the default settings, TV automatically detects Dolby Digital content and forwards that to the receiver correctly. We love feedback! It only gives me the option for PCM and a Neo2:5 sound. This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. If you want to use the Digital Audio Out (Optical) port on your TV, you can listen to Dolby Digital sound following the steps below. My TV model # is UN65MU8000FXZA. Connect your Samsung Tv directly to the Soundtouch 300 using HMDI ARC. It just means certain settings or options aren't available based on the current source, settings, or connections. I need to switch it off in order to get the audio. Then I repeat the steps by switching on "HDMI IN Direct Audio" again, but there were no audio coming out from my Soundtouch 300. I do not know what went wrong. How to Fix Greyed out Options Menu Samsung Smart TV. Skip to content Skip to accessibility help. It doesnt default to that format. Have you tried connecting your SoundTouch via optical? However if I … Menu options or functions that are unavailable are grayed out. Let us know what you think about this Guided Path® by rating it at the end. I have a Samsung 32UED5500 and I can't enable dolby digital on sound menu. Sorted by: NU6900 Series - 4K UHD TV Dolby function not available Solved! I have this setup myself (xbox-> Samsung TV -> Beam) and it works great. My option to switch from PCM to DD on my Samsung 7 series TV is grayed out and unavailable. The Sound Bar sounds way better decoding a DD 5.1 signal as I found with my new Samsung TV. hope this helps. Hallo zusammen, ich habe mir kürzlich einen neuen Fernseher (Samsung UE55HU7590) gekauft und mich vorher informiert, ob der Fernseher in der Lage ist, ein Dolby Digital 5.1 Signal, welches über HDMI von einer externen Quelle ankommt, über den optischen Ausgang (TOSLINK) an die Playbar 1:1 durchzuschleifen. If model-specific information is required to complete each step, check your manual. © 2021 NAKAMICHI USA. 2016 Tizen TVs don’t automatically switch from Dolby Digital to DTS when bit streaming the audio track to a receiver. If model-specific information is required to complete each step, check your manual. When I put it to another type of content (in my case, DirectTV Now app on apple tv), the Samsung audio output switches automatically back to only PCM and DTS options (Dolby greyed out). For instance, in the Hulu app, the Dolby Digital option may be grayed out when browsing shows, but once a selection is made and you are watching the show, the option becomes available. Manuals are posted on your model support page. Please let us know how it goes and if any more assistance would be needed. What'd be a resolution for it? Seems that the option to select Dolby Digital was grayed out and only PCM was selectable (well, and a DTS Neo 2:5 which I didn't know what that is). I'm not sure if this is an issue on HBO's end, or … 1; 2; First Prev 2 of 2 Go to page. I've tried disconnecting and reconnecting the antenna. When this happens, I'm able to enter the sound settings menu in the TV and select Dolby Surround, but Dolby Digital+ is greyed out. I return to the Netflix 5.1 content, Dolby is no longer greyed out and, best of all, when i go to … Next, choose your desired audio format: Works well with the new LG TV. I have to go back and manually select Dolby Digital again in the TV … Yes, you can enjoy the full quality audio quality of the Souncdtouch using the DTS Neo 2.5. This happens during the same series/season of TV shows, and some movies are able to do DD+, but then sometimes if I try watching them again, it's back to Dolby Surround, *with the same movie*. The Samsung TV audio settings are Bitstream - PCM (Dolby Digital and DTS greyed out, not available) My TV is playing stereo 2.0 PCM only. Samsung TV can’t play Dolby Digital on Bose Soundt... switched on the "HDMI In Direct Audio" from the Soundtouch app, I can see Dolby Digital was available for me to select from the "Sound - Expert Settings" on my Samsung TV, but that quickly went away after I left the Soundtouch 300 idle.

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